tb66 Privacy Policy — Your Data, Our Responsibility

This Privacy Policy ("Policy") describes how tb66 ("tb66", "we", "us", "our") collects, processes, stores, and protects personal data submitted by users ("you", "Player", "User") of the tb66 online casino and sports betting platform available at tb66.vu (the "Platform"). By using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and use of your personal data as described herein. If you do not consent, please do not use the Platform.

tb66 is committed to protecting the privacy and security of all personal data we hold. We process your data only for the purposes set out in this Policy and only to the extent necessary to fulfill those purposes. We do not sell your personal data to third parties. This Policy applies to all registered players and visitors to the Platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, and all other areas of Bangladesh.

Data We Collect — At a Glance

1. Information We Collect

tb66 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically when you use the Platform, and from third parties involved in payment processing or fraud prevention. The categories of personal data we collect include:

• Registration data: username, password (stored in hashed form only), mobile phone number, email address, date of birth, and country of residence, collected when you create a tb66 account.
• KYC verification data: government-issued photo identification (National ID Card, Passport, or Driving Licence), proof of address, and where required, source-of-funds documentation. This data is collected to comply with our age verification and anti-money-laundering obligations.
• Financial transaction data: mobile wallet account references (bKash number, Nagad number, Rocket number, Upay number), bank account identifiers, and transaction records including deposit amounts, withdrawal amounts, dates, and methods. We do not store full credit or debit card numbers.
• Platform usage data: game play history, bet placement records, win and loss records, session duration logs, responsible gaming tool usage, and account preference settings — all collected automatically as you use the Platform.
• Technical and device data: IP address, browser type and version, operating system, device identifiers, screen resolution, referring URLs, and approximate location data derived from your IP address. This data is used for security, fraud detection, and service optimization.

We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, biometric data, or health data unless directly required for responsible gaming purposes (such as problem gambling self-declarations) and only with your explicit consent.

2. How We Use Your Information

tb66 processes your personal data for specific, lawful purposes only. We will not use your data for any purpose incompatible with those described below. The purposes for which we process your personal data are:

• Account management: to create and manage your tb66 account, process registrations, verify your identity through KYC, manage your account balance, and facilitate deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods.
• Service delivery: to provide access to casino games, live dealer tables, and sports betting markets; to process bets and settle winnings; and to deliver the features and functionalities of the Platform that you use.
• Legal and regulatory compliance: to comply with our age verification obligations, anti-money-laundering (AML) requirements, fraud prevention duties, and any other legal or regulatory obligations applicable to the operation of an online gaming platform serving Bangladesh players.
• Security and fraud prevention: to detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, unauthorized account access, and other prohibited conduct as defined in our Terms & Conditions. We use automated systems and manual review for this purpose.
• Responsible gaming: to operate deposit limit controls, session time monitoring, self-exclusion functionality, and other responsible gaming features; to identify potentially problematic gambling patterns and, where appropriate, contact players to offer support resources.
• Marketing communications: to send you promotional offers, bonus notifications, and platform updates by email or SMS, but only where you have opted in to receive marketing communications. You may withdraw your consent at any time by updating your notification preferences in Account Settings.

3. Legal Basis for Processing Your Data

We process your personal data on the following legal grounds, depending on the specific purpose for which it is being processed:

• Contractual necessity: processing required to perform the contract between you and tb66 — specifically, to provide the gaming and betting services you have signed up for, manage your account, and process your financial transactions.
• Legal obligation: processing required to comply with applicable laws and regulations, including age verification requirements, AML obligations, fraud reporting obligations, and data retention requirements under applicable record-keeping laws.
• Legitimate interests: processing for fraud prevention, security monitoring, platform optimization, and responsible gaming interventions where our interest in maintaining a safe and fair platform is balanced against your privacy rights.
• Consent: processing for direct marketing communications, non-essential cookies, and any other processing activities where we have asked for and you have provided your explicit consent. You may withdraw this consent at any time.

4. Sharing Your Personal Data

tb66 does not sell your personal data. We may share your data with carefully selected third parties only in the circumstances described below, and only to the extent necessary for the stated purpose:

• Payment processors and mobile financial services providers: we share transaction data with bKash, Nagad, Rocket, Upay, and partner banks solely to process your deposits and withdrawals. These providers process your data under their own privacy policies and are contractually required to protect it.
• Game software providers: providers such as Pragmatic Play, Evolution Gaming, PG Soft, and Spribe may receive session identifiers and game-play data necessary to operate games and resolve disputes. These providers do not receive your financial or KYC data.
• Fraud prevention and identity verification services: we share identity data and transaction data with specialist fraud detection and KYC verification service providers. These providers help us comply with our legal obligations and protect all players from fraud.
• Legal authorities: we may disclose personal data to law enforcement agencies, courts, or regulatory bodies where required by applicable law, where necessary to protect the rights and safety of tb66 or other persons, or where we are legally compelled to do so.

All third parties with whom we share your data are required by contract to maintain appropriate technical and organisational security measures to protect your data and to use your data only for the purposes specified in their contract with tb66.

5. Cookies and Tracking Technologies

tb66 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your session, and analyze Platform usage. The types of cookies we use are:

• Strictly necessary cookies: these are essential for the Platform to function and cannot be disabled. They include session authentication cookies that keep you logged in during your visit and security cookies that protect against cross-site request forgery.
• Functional cookies: these remember your account preferences, language settings, and responsible gaming tool configurations so you do not have to re-enter them on every visit. Disabling these cookies may affect the usability of the Platform.
• Analytics cookies: these collect aggregated, anonymised data about how players use the Platform — for example, which games are most popular, how long sessions last, and which deposit methods are used most frequently. This data is used solely to improve the Platform experience.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Platform. Strictly necessary cookies cannot be disabled via browser settings as they are essential to your use of the Platform.

6. Data Security

While we take all reasonable steps to protect your data, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, tb66 will notify affected players without undue delay and will take all necessary steps to contain and remediate the breach.

7. Data Retention

tb66 retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, subject to any longer retention periods required by law. The key retention periods we apply are:

• Account data and KYC records: retained for a minimum of 5 years from the date your account is closed, to comply with our anti-money-laundering record-keeping obligations and to handle any post-closure disputes or regulatory inquiries.
• Transaction records: retained for a minimum of 5 years from the date of each transaction for AML compliance and financial record-keeping purposes. Transaction records may be retained for up to 7 years where required by applicable tax or financial regulations.
• Marketing data and communication preferences: retained until you withdraw consent or for 2 years from your last interaction with our marketing communications, whichever is earlier. After this period, your marketing preferences will be reset and you will not receive promotional communications unless you opt in again.

8. Your Data Rights

As a tb66 player, you have rights over your personal data. You may exercise any of the following rights by contacting our support team at [email protected]. We will respond to all verified rights requests within 30 days. Note that some rights are subject to legal exceptions — for example, we may not be able to delete data that we are legally required to retain.

To exercise any of your rights, please contact our support team at [email protected] with the subject line "Data Rights Request" and include your registered email address and a description of the right you wish to exercise. We may need to verify your identity before processing your request.

9. Protection of Minors

The Platform is strictly for adults aged 21 and above. tb66 does not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact us immediately at [email protected]. Parents and guardians are encouraged to use parental control software to prevent underage individuals from accessing online gambling platforms.

10. Third-Party Links and Services

The Platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game software providers (Pragmatic Play, Evolution Gaming). These third parties operate under their own privacy policies, and tb66 is not responsible for the privacy practices or content of any third-party service. We encourage you to read the privacy policies of any third-party service you use in connection with the Platform.

11. Changes to This Privacy Policy

tb66 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable laws, or the features of the Platform. When we make material changes, we will notify registered players by email or by posting a prominent notice on the Platform at least 7 days before the changes take effect. The date at the top of this Policy indicates when it was last updated. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way tb66 handles your personal data, please contact our Data Protection team. We take all privacy inquiries seriously and will respond within 30 days of receiving your request.

Email: [email protected]